Your team
Your team is a unique mix of talent and experience that can make your business even more successful when empowered, engaged and aligned.
Similar to a football team, there will be several differing roles within your team and the individuals occupying those defined roles, with defined responsibilities, will have a particular skill set as a result of their experience and learning and development, on and off the job.
Also similar to a football team, while you may have identified them as ideal for a particular role, they may have aspirations and/or abilities to perform another role, or may multi task roles, or step in as a substitute elsewhere in the business as and when needed.
It is your team that delivers the actions from your business plan; that affects your customers’ experience; that allows you to achieve your goals and objectives from your business strategy.
When a team is effective, empowered, engaged and aligned to that strategy, it delivers those actions, an exceptional customer experience and the right results.
However, to be effective you need a strong team culture and managed, or self-managed teams. Why? Because “culture can eat strategy for breakfast”!
What makes an effective, empowered, engaged and aligned team? From our experience it is a combination of:-
• planning and preparation
• open and honest communication
• listening skills
• organisation structure
• understanding of individual and collective roles and responsibilities
• understanding everyone’s part in the overall business strategy and plans
• trust in the plan and in your team
• collaboration between team members
• supporting each other
• learning as a team when things haven’t gone to plan
• recognising, rewarding and sharing in successes
Our analysis builds a clear picture of your current team and provide practical advice on steps your business can take to improve team performance.
We can help you with:-
• competency frameworks
• defining roles and responsibilities
• organisation structure
• skills gap analysis
• learning and development programmes
• on-boarding team members
• off-boarding team members
• recognition and reward
• employee wellbeing
• employee engagement
• employee alignment
• performance management, Key Performance Indicators (KPIs) and actions
• resource planning
• succession planning
We can help you create a more effective, empowered, engaged and aligned team to deliver your business plans and objectives and make your business a brilliant place to work.
